Customer Service
Engineering Your Advantage with Superior Customer Service
We know from surveys that our customers value our timely and effective answers to their customer service questions. That's why our mission at HABCO is to provide those answers to your questions - each and every time.
Our customer service policy is to respond to your inquiry within 24 hours, whether it comes by email, phone, or fax - anywhere in the world. To help us respond this way, we have created a new website for customer service that will streamline the process for you.
HABCO's customer service department addresses all your aftermarket needs:
Please follow these links to get step-by-step instructions on how we can best service your needs.
Calibration
Service
Warranty
Spare Parts
Product Technical Inquiry
Payment Policy
Shipping Policy
User Forum
HABCO Payment Policy: HABCO requires credit card only for payment transactions for calibration and spare parts.
For international customers, HABCO requires pro-forma invoices for calibration and spare parts purchases that must be paid in full prior to return shipment of goods and services.
Shipping Policy: HABCO will ship product by UPS, FedEx, or other common carrier unless a specific carrier is mentioned by the customer.
HABCO will automatically send confirmation of shipment and tracking number to you if a valid email is provided with order placement.
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