As our company mission states - To empower our employees to create unparalleled brand loyalty by providing the ultimate customer experience in everything we do - you will experience this with every contact with Habco's customer service.  Habco's Service Manager will remain in contact with you throughout the entire duration of your service.  You will be updated with the progress of your service from the acceptance of the quote, arrival of the units, processing and any diagnosis of the units, up to and including the shipment of the units with the tracking information.